AmeriCool LLC. prides itself in offering a level of customer service that matches the same industry leading standards set by the units and accessories we offer. Please download our Owner’s Manuals and Product Catalog for information regarding applications, warranty, products, and accessories. For more detailed information regarding our warranty, please download the Warranty PDF below or visit our Warranty page. You will also find answers to several application questions and more in our FAQ section.
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FAQ
GENERAL QUESTIONS
A: Roll your AmeriCool unit into position, select room cooling or spot cooling, stand back and enjoy the cold air! NOTE: If you are in an enclosed room, you will need to exhaust the warm air from the top of the unit out of the room. The drop ceiling space in a typical office will usually satisfy this requirement.
A: As a general practice, 400 square feet per 12,000 Btu/h’s (12,000 Btu/h’s equals one ton of air conditioning). This however does not take into account other room factors which may affect heat load. Contact your local distributor for a complete recommendation.
A: The temperature drop should be approximately 30°F in low humidity environments and at least 15°F in high humidity environments. (In high humidity environments, the unit is removing the humidity from the air)
A: Only the WPC-15000 comes with a factory installed condensate pump to account for the large amount of condensate (water) the unit is removing from the supply air.
A: While the unit is in operation it removes humidity out of the air. AmeriCool collects the condensation in the tank.
A: Yes, all units come with thermostats to read supply and return air temperature.
A: In Room Cooling mode, the temperature set point is based on the return air coming into the unit (side). In Spot Cooling mode the temperature set point is based on the supply air (cold air leaving the unit).
A: Regular washing and cleaning of the filters is the only recommended maintenance.
A: Yes, remove the white nozzle duct from the attached flange and there will be a grill to protect curious fingers from the fan.
INSTALLATION QUESTIONS
A: You must push and hold for 1 second which mode you want the unit to operate in (Room or Spot). This 1 second delay is to prevent accidentally changing the mode the unit is operating in.
A: All accessory condensate pumps can pump water 18 feet high. The WPC-15000 can pump water up to 30 feet.
A: Not always. Contact AmeriCool or your local distributor for examples where it would not be ideal.
A: Depends on your specific model. Click on the following link and select from the models on the AmeriCool’s specification page. http://www.americoolllc.com/product-catalog-americool/
A. AmeriCool does not recommend completely blocking a cold duct opening. Please call AmeriCool or your closest authorized distributor to explain your unique installation.
A. No, you may overload the unit causing damage. Contact us to discuss your application.
A: Yes, but we recommend extreme caution. Be sure to use a safety listed and 3-wire grounding type extension cord. In addition make sure the extension cord matches the voltage and current requirements of your unit.
A: Yes! Order our accessory WPCSENSOR and follow the directions to install.
A: Yes! Order our accessory WPCREMOTE, follow the directions to install the wire harness and you can control the unit from 33 feet away!
A: For units up to 3 tons (36,000 Btu/hr) 18″ of clearance is required. For our 5 ton unit (WPC-15000) 24″ of clearance is required.
TECHNICAL QUESTIONS
A: All AmeriCool units are ETL listed for North America (United States, Canada, & Mexico)
A: Yes, all condensate pumps have a check valve to prevent condensate water flowing back into the pump
A. Yes, all units will restart if there is an interruption of power.
A: No, AmeriCool units are delivered with the proper charge of refrigerant in a sealed system. Refrigerant itself does not wear out nor does it deplete.
A: Standard warranty is 1 year parts and labor, 3 years on the compressor parts and labor. Please see standard warranty under the “Download” section for details.